Refund policy

At Gurusons Family Apple Farms, we take great care to ensure your fruits arrive fresh and in perfect condition. However, due to the perishable nature of our products, we do not accept any returns.

If your order arrives damaged or compromised in any way, you may simply take clear photos of the damaged items and share them with us via the Contact Us page within 12 hours of delivery. You do not need to return the shipment—feel free to consume what you can—and we will issue a full refund for the damaged portion.

Note: Refunds are only issued in cases of genuine transit-related damage. We do not provide refunds for taste preferences or natural ripening variations.